TECHNOWIX AERO CORPORATION

 ( Aero Engineering , Procurement & Consultancy Services)

                                                                                                                                          Tel: +91-562-6454666 |   Email: info@technowix.in

 

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  • CRITICAL SUCCESS FACTORS

      

    TECHNOWIX have set their standards up to a height which enables us to build a flawless & transparent relation with our client.


    • Quick Response

     On receipt of any inquiry from any of the clients, our team promptly acknowledges with minimum time lapse. They contact client in case of any clarifications, or specific requirements relating to their inquiry.


    • Providing Multiple Options

     We provide our client, all available options for them. It enables them to decide that which way they want to go. They can analyze their financials & operational concerns accordingly.


    • Keeping a Track

     After an order is placed, it is not left as it is. It is regularly followed up, for dispatch, custom clearance & ultimately the delivery. Team continuously tracks the progress of the order, which results in a timely execution of order.


    • AOG Service 

    In AOG situations, we give our 200% to provide the requested items, with minimum down time. When Aircraft is on ground, we don’t discuss financials with the client. Our focus is on the availability of the requirement

 

  • Quality Service  Management

Delivering quality service requires understanding the needs of our customers, listening to feedback and a dedication to continuous improvement. Key to this is cultivating a motivated workforce to continuously drive service excellence within the organisation.

At Technowix Aero Corporation,we believe every member of our service workforce has the ability to deliver excellent service. Quality Service Management efforts thus underscore the importance of a highly effective service team that is well-trained and equipped to exceed the expectations of our customers.

 

Quality Dimensions

                                  Commitment

    Tangibles

  • Have updated, modern-looking equipment
  • Have physical facilities visually appealing
  • Employees are neat appearing
  • Materials associated with the service , visually appealing

     Reliability

  • When we promises to do something by a certain time, we will do so
  • When a client has a problem, we show a genuine interest in solving it
  • We perform the service correctly  
  • We provides our services at the time promised
  • We insist on error-free records

  Responsiveness

  • We tell the clients exactly when the services will be performed
  • We give prompt services to their clients
  • We are always willing to help clients
  • We  are never too busy to attend clients´ requests

   Security

  • We do not share data with 3rd party
  • Clients feel safe in their transactions with us
  • We are consistently courteous with clients
  • We have knowledge to answer to clients’ questions

   Empathy

  • We give individual attention to  clients
  • We have operating hours convenient to all clients
  • We has the clients’ best interests at heart
  • We understand the specific needs of our clients



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